IBPS Customer Service Associates (CSA) Jobs 2026: 11403 Posts, Apply Online
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IBPS Customer Service Associates (CSA) Jobs
The Institute of Banking Personnel Selection (IBPS) has published a job notification for 11403 Customer Service Associates (CSA) posts across India. Interested and eligible applicants can apply online through the official website given below. The applicants are advised to review the advertisement carefully before applying online.
Starting Date: 01/08/2026
Last Date: 21/08/2026
IBPS Customer Service Associates (CSA) Jobs Overview
The Institute of Banking Personnel Selection (IBPS) is a national-level recruitment test conducted by the IBPS in India to recruit candidates for various positions like Probationary Officers, Clerks and Special Officers in Public Sector Banks and Regional Rural Banks. The IBPS has invited online applications for the Position of Customer Service Associates (CSA) across India. Qualified applicants can apply for this position and can advance their careers in the Banking Sector. The online application period is from 1st August to 21st August, 2026.
IBPS Clerk Recruitment
Name of Post: Customer Service Associates (CSA)
Total number of Posts: 11403
Details of vacancy
1. Andaman & Nicobar (UT): 18
2. Andhra Pradesh: 186
3. Arunachal Pradesh: 45
4. Assam: 349
5. Bihar: 491
6. Chandigarh (UT): 20
7. Chhattisgarh: 265
8. Dadra & Nagar Haveli: 18
9. Daman & Diu (UT): 07
10. Delhi (UT): 415
11. Goa: 61
12. Gujarat: 698
13. Haryana: 196
14. Himachal Pradesh: 97
15. Jammu & Kashmir: 67
16. Jharkhand:182
17. Karnataka: 1414
18. Kerala: 108
19. Ladakh (UT): 06
20. Lakshadweep (UT): 11
21. Madhya Pradesh: 570
22. Maharashtra: 1051
23. Manipur: 42
24. Meghalaya: 22
25. Mizoram: 17
26. Nagaland: 31
27. Odisha: 337
28. Puducherry (UT): 26
29. Punjab: 481
30. Rajasthan: 392
31. Sikkim: 28
32. Tamil Nadu: 675
33. Telangana: 191
34. Tripura: 64
35. Uttar Pradesh: 1731
36. Uttarakhand: 145
37. West Bengal: 946
Eligibility Criteria
Educational Qualification (as of 21st August, 2026):
1. The applicants must be a Graduate in any discipline from a recognized University by the Government of India.
2. The applicants must have a Certificate/Diploma/Degree in computer operations/Language/should have studied Computer/Information Technology as one of the subjects in the High School/College/Institute.
3. The applicants should possess a valid Mark-sheet/Degree Certificate that he/she is Graduate on the day he/she registers and indicate the percentage of marks obtained in Graduation while registering online.
Age Limit (as of 1st August, 2026):
1. The applicants age must be minimum 20 years and maximum 28 years.
2. The applicants must not have been born earlier than 2nd August, 1998 and not later than 1st August, 2006 (both dates inclusive).
3. The age relaxation is applicable as mentioned on page 3 of the advertisement.
Exam Pattern
1. Exam mode: Online (CBT)
2. Type of Question: Objective (MCQs)
3. Phases of Examination:
i) Preliminary Examination.
ii) Main Examination.
4. Duration of the Examination
i) Preliminary Examination: 60 minutes
ii) Main Examination: 125 minutes.
5. Total number of Questions
i) Preliminary Examination: 100 questions
ii) Main Examination: 160
6. Maximum marks
i) Preliminary Examination: 100
ii) Main Examination: 200
7. There will be a penalty of one-fourth or 0.25 marks for each wrong answers.
Syllabus
1. For Preliminary Examination
i) English Language: 30 questions
ii) Numerical Ability: 35 questions
iii) Reasoning Ability: 35 questions
2. For Main Examination
i) General/Financial Awareness: 40 questions
ii) General English: 40 questions
iii) Reasoning Ability: 40 questions
iv) Quantitative Aptitude: 40 questions
Application Fee
1. For SC/ST/PwBD/ESM/DESM category candidates: Rs. 175/- (inclusive of GST).
2. For all other category candidates: Rs. 850/- (inclusive of GST)
Important Links
Online Apply | |
Notification | |
Official Website |
FAQs of IBPS Customer Service Associates (CSA) Recruitment 2026
1. What is the starting date to apply online for IBPS Customer Service Associates (CSA) Jobs 2026?